Return & Refund Policy
We want you to love your purchase from SmartTrends. If you’re not completely satisfied, we’re here to help.
Return Eligibility
Returns are accepted within 30 days of delivery.
To be eligible for a return:
- Items must be unused and in original condition
- Items must be returned in the original packaging
Non-Returnable Items
Certain items may not be eligible for return, including:
- Used or damaged products
- Items damaged through normal wear and tear
- Final sale or clearance items
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue.
We’ll work quickly to provide a replacement or refund.
Refunds
Once your return is received and inspected, we’ll notify you regarding the approval of your refund.
Approved refunds will be issued to your original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Contact Us
For return requests or questions, please contact: smarttrendsvip@hotmail.com